Privacy Policy

At Estivaneli, we respect your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with us. Please read this policy carefully. By using our website, you agree to the collection and use of your information as described in this Privacy Policy.

1. Information We Collect

We may collect the following types of personal information from you

Personal Identification Information: Name, email address, phone number, mailing address, etc.
Technical Information: IP address, browser type, operating system, and browsing behavior when you interact with our website.
Other Information: Information that you provide through forms, surveys, or customer service interactions.

2. How We Use Your Information

We use your information for various purposes, including:

Communication: To respond to inquiries, send order confirmations, and provide customer support.
Marketing and Promotional Materials: To send you promotional content, offers, newsletters, and updates about our products and services, subject to your consent.
Improvement of Services: To analyze trends, track usage, and improve the functionality and content of our website.
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.

3. Sharing Your Information

We do not sell or share your personal data with third parties, except in the following cases:

Service Providers: We may share your information with third- party vendors who perform services on our behalf, such as technology services and marketing.
Legal Compliance: We may disclose your information if required by law, or if such action is necessary to protect our rights, enforce our policies, or respond to a legal request.

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including complying with legal obligations, resolving disputes, and enforcing our agreements.

5. Your Rights

You have certain rights regarding your personal information, including:

Access: You can request access to the personal data we hold about you.
Correction: You can ask us to correct any inaccurate or incomplete information.
Deletion: You may request the deletion of your personal data under certain conditions.
Data Portability: You have the right to request a copy of your data in a structured, commonly used, and machine-readable format.
Opt-Out: You can unsubscribe from our marketing communications at any time by clicking the unsubscribe link in our emails or contacting us.

6. Security

We implement reasonable security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws.

8. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page, and we encourage you to review this policy regularly.

9. Contact Information

If you have any questions or concerns regarding this Privacy Policy or how we handle your personal information, please contact us at: secretaria@estivaneli.com

Last updated: 10/08/2024